01 / DEFINE OUTCOMES
Move acceptance from functional availability to measurable business improvement.
- Choose cost, delivery, inventory or cash-flow goals
- Assign metric definitions and owners
- Set baselines and review cadence
02 / GOVERN PROCESS AND DATA
Post-launch issues often reveal process breaks, inconsistent data or unclear ownership.
- Assign master-data accountability
- Track recurring exceptions and root causes
- Manage improvements through releases
03 / VERIFY ADOPTION
The system creates value only when people use it consistently in real work.
- Track critical roles and workflows
- Simplify through frontline feedback
- Review metrics and priorities regularly