Give every transformation phase clear outputs and acceptance evidence
From diagnosis through continuous operation, we work toward one outcome: not merely a running system, but one the business adopts and improves over time.
01Business challenge before product choice02Reviewable and verifiable phase outputs03Clear ownership across client, Dynamics CN and third parties
DELIVERY LIFECYCLE
Five phases that progressively reduce uncertainty
Timing and scope depend on project complexity. The method stays consistent without forcing every client into the same template.
01
PHASE 01
Business diagnosis
Clarify the business challenge, project boundary and decision model before selecting features.
Key outputsCurrent-state findingsStakeholders and decisionsScope and prioritiesInitial success criteria
Phase gate
Both parties confirm the challenge, scope and ownership
02
PHASE 02
Solution blueprint
Translate goals into process, data, system and operating designs with explicit release boundaries.
Key outputsTarget processesSystem and data boundariesIntegration and access designPlan and risk register
Phase gate
Blueprint, implementation scope and acceptance criteria are approved
03
PHASE 03
Iterative implementation
Configure, develop and integrate in increments so key users validate high-value scenarios early.
Key outputsWorking increments and demosConfiguration and developmentInterface and data validationIssue and change log
Phase gate
Key scenarios pass business validation and open items have clear dispositions
04
PHASE 04
Launch and transition
Complete acceptance, data preparation, enablement and cutover planning for a controlled business transition.
Key outputsUser acceptance recordsCutover and rollback planTraining and operating guidesLaunch support checklist
Phase gate
Launch readiness is confirmed and the business owner approves cutover
05
PHASE 05
Continuous operation
Track adoption, issues and business change after launch, then improve through structured reviews.
Key outputsService and issue recordsAdoption signals and feedbackOptimization backlogReviews and next roadmap
Phase gate
Operating cadence, ownership and optimization priorities remain visible
SHARED GOVERNANCE
Delivery succeeds through shared governance
01
Business sponsor
Owns business outcomes, priorities, critical scope and launch decisions.
02
Key users and client IT
Validate processes, prepare data, test scenarios, learn the system and drive adoption.
03
Dynamics CN team
Owns diagnosis, design, configuration, development, integration and delivery quality.
04
Joint governance team
Manages scope, risks, dependencies and changes with recorded decisions and owners.
PROJECT READINESS
Confirm before the engagement begins
Business outcomes and priority scenariosSystem, data and third-party boundariesClient ownership and key-user capacityLegacy data preparation and qualityAcceptance, change and launch criteriaPost-launch support and operating cadence
START WITH CLARITY
Identify the current project phase before choosing the next move
Bring your current systems, challenges or project plan. We will help clarify scope and the right assessment path.